FAQ Frequently Asked Questions : Japan Ryokan(Hotel) Reservation Service - JRR We reserve hotels or any tourist spots in Japan

FAQ Frequently Asked Questions : Japan Ryokan(Hotel) Reservation Service - JRR We reserve hotels or any tourist spots in Japan

FAQ Frequently Asked Questions : JRR


Q. Do you accept orders weekends and holidays?

Orders are accepted 24 hours 365 days.

Q. How long does it take to complete the whole reservation?

We will inform you the reservation status within 2 days as long as the place you wish to book is not on holiday.

Q. Do I still get charged for the order which I could not get a reservation?

You will not be charged if we could not make a reservation.
You will get refund for all the cost you have paid in the beginning.

Q. Payment

Payment will be done by the credit card with paypal or from your account.

Q. What can I do if I need translation such as Japanese menu to English menu, making a greeting in Japanese?

You can use our sister service ‘J-Concierge’.
related to Japanese such as the translation of the menu, email etc.

Q. How about the translation of the whole book written in Japanese? I would like the translation of the whole book or certain volume of translation of Japanese, is it possible?

Yes, you can order a huge volume as well.
Please contact us from in case of ordering a huge amount since this is to be arranged separately under specific quotations.

Order arrangement from here

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